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what is communication?

Communication is a skill acquired by an individual to exchange messages, facts, ideas, opinions and even express emotions. This skill is acquired either without any conscious effort, or by conscious effort through education. When the skill is acquired without conscious effort (like a child acquiring its mother tongue), it creates a certain profile for the individual. That is why some people appear aggressive, some others timid and a few others sly and cunning.

Examine the following situation: You are standing in a queue to buy a ticket and some person makes an attempt to jump the queue. You can react aggressively by shouting at him, or you can timidly wink over the violation, or you can murmur and complain to the counter-clerk, or you can firmly and politely ask the man to follow the queue norm. In the first instance you are aggressive, in the second you are non-assertive, in the third you are covert or sly and in the fourth instance you are assertive. If you have an assertive profile, you always succeed. An assertive person believes in his rights and recognizes the rights of others. He is polite and firm in his opinions. But in a situation of conflict, he is flexible to a reasonable level. He can say ‘No’ to a suggestion or a request without offending the person with whom he communicates. The assertive person has a problem solving attitude.It is your communication skill that helps you to succeed. But, all these varied communication behaviours reflect the individual’s mindset, attitude and even culture.

{ 6 comments… add one }
  • Esther cynthia June 12, 2012, 12:36 am

    All the information in you guys web is interesting.I mean I enjoy every bit of it,I wanna stay tune!gud9yt

  • Paul Gbolo July 8, 2012, 8:29 pm

    I’m reading M . A Teaching Communicative Skills and would be very grateful to you to assist me with some of your good materials on this course.

  • Anyanwu Juliet March 19, 2013, 1:49 am

    Pleasee i would like you to help me out on the new models of communication.Thanks!

  • Moroga Dickson kana September 12, 2014, 1:37 pm

    Am a student studying and I would request for updates on my email and I would say that
    Communication is a process because it takes time

  • Sanaa September 13, 2014, 6:24 pm

    Do you have anything on Relationship Management theory ? any source will help.
    I’m looking into “ledingham & Bruning” in particular

    and once again, Thank you so much for all these information, its simply explained and made my life easier.

  • Chase Mathews September 19, 2017, 10:28 am

    Communication is the delivery of words or information by talk, writing, or gestures and is often between two or more people.

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