In a Nutshell
The barriers to communication and the ways and means of over coming them to achieve effective communication.
- Barriers to communication result in undesirable reaction and unfavourable response.
- The communication exercise fails because the feed back is absent or falls short of expectation
- Barriers to communication are caused by environmental, physical, semantic, attitudinal and varying perceptions of reality
I. Environmental and Physical barriers:
(a) Time – adopt appropriate fast channels of communication
(b) Space – maintain the distance in the communication exercise as determined by the situation
(c) Place – Avoid overcrowded incommodious and ill-lit, ill- ventilated places to achieve effective communication
(d) Medium – Choose the appropriate medium oral / written (sign (audio/visual) medium.
II. Semantic Barriers:
Connotational meanings of words – Choose the correct and precise word depending on context and the receiver’s felicity in the use of language.
III. Cultural Barriers:
Understand and accept the cultural variations in individuals and groups. Appreciate them and adopt your communication style to them.
IV. Psychological Barriers:
Try to understand the receiver’s mental make up and attitudes.
V. Perception of Reality:
Try to understand the different levels of perceptions of a situation and an issue. Be open, flexible and transparent.